Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Articles

Are there any hidden costs, or setup fees?
No, you will always be informed of any services or product cost before you order.
Views: 227

Are your server's Unix, or NT?
Our servers are Linux Red Hat 7.3. and Red Hat 9.0, please check our client area and view the...
Views: 265

Can I password protect directories?
Yes you can password protect directory's within CPanel.
Views: 256

Do you allow sites to advertise for money, on their web site?
Yes, we allow sites to have commercial advertisements.
Views: 265

Do you offer telnet or shell access?
No due to security reason's we do not offer telnet or shell access.You are still able to unzip...
Views: 256

How long does it take to setup my account?
Your account will be setup automatically as soon as payment is recieved, usually within the first...
Views: 250

How often do I have to pay?
We have several options available to match your hosting budgets. You can pay every month,...
Views: 252

Is tax included with my monthly or yearly plan?
No, the 5% GST (Goods and Services Tax) is extra and will be automatically applied to all...
Views: 256

What control panel do you use and do you have a demo?
The control panel we use is called Cpanel. A demo of Cpanel can be found here.
Views: 260

What forms of payment do you accept?
We accept all payments by paypal (Visa, Mastercard, American Express, Discover, E-Cheque, and...
Views: 301

What will users see on my site while I am designing my web-site?
We automatically include a professional coming soon page on every account. This option is...
Views: 262

Will you place advertisements on my site?
We will NOT place any advertisements on your site.However, we wouldn't object to having a link to...
Views: 275